OUR FEATURES
Dashboard Reports
Our rich and simple dashboard keeps you up-to-date on your help desk statistics.
Escalation
Our support ticket system allows for multilevel submission where supervisors get to resolve issues
Analytics
Visual graphs will help to analyse and improve weak and missing features in system.
Easy to contact
Do not bound to raise ticket only from call or panel. but SMS, email, IVR, etc.
Marketing and promotion feature
It will help you to generate sales leads, increase direct sales and updating customers
Multi Language Support
Our system is available in Hindi, Marathi, Gujrati, Bangali & many other languages
How It Works ?
Raise Multiple tickets via multiple channels
We support multiple ticket generation channels like email,IVR,Missedcall,Longcode,Call,SMS,Support ticket web panel which will
help to users and ticket management team to raise tickets and handle tickets
Customer FAQs in Knowledge base form
we provide knowledge base link for store faqs of customers which data record will help customers to get answer of heir
general queries answers.image not available
Base enterprise concept with default data
we can provide you support ticket panel with some meaning default data which will help you to use system
in a better and under stable form.
6+ languages supported with panel entities language change
No hard coded text,easily can mould label,button,notification,place holder,tool tip with our
label-language management functionality.
Priority wise Tickets Auto arrangement
You can get every minute detail in a single wall with easy assigning & status updates.
